Introduction

MAIA Documentation

MAIA is a platform for voice and text AI agents: inbound and outbound calls, messaging conversations, CRM and analytics. This section is for developers integrating MAIA into their systems.

What you can do via the API

  • Manage projects and calls — list projects, call history and details (status, transcript, recording), contacts.
  • Place outbound calls — pass a number and a task; the agent calls and runs the conversation.
  • Connect the MCP server — drive agents straight from Claude and other AI clients with natural-language commands.
  • Receive webhooks — HMAC-signed events for completed calls.

Two ways to integrate

MethodForWhy
REST APIbackends, scripts, integrationsplain HTTP, predictable
MCP serverClaude and AI clientssame operations by voice/text, no code

Next

A live voice conversation with the agent over the API is now available — see Real-time voice. For actions during a conversation, use Custom tools.